Re-Energizing the Mature Organization

. Each thread must be at least 400 words, demonstrate course-related knowledge, and integrate at least 2 peer-reviewed articles. In addition to the thread, the student will reply to the threads of at least 3 classmates. Each reply must be at least 250 words and contain at least 1 citation from a peer-reviewed journal

n reviewing the case study on British Airways it is important to consider the full 10 year period described in the case study (1980-1990). British Airways transformed itself from an organization of inefficiencies into a customer focused and financially healthy organization. As you reflect on the transformative power of change in almost every area of the company and the overall change in company culture; respond to the following prompts as you prepare your DB thread for this assignment:

How was the accompanying reading, “Re-Energizing the Mature Organization,” germane to the case on British Airways?
What was life like at the “old” British airways? What was difficult about making change?
What were the critical factors in the successful transformation?
How did they transform themselves? (e.g. key steps and sequence, risks)
What would you have done differently?