Invoicing & Payment
Response Structure
The Supplier shall respond to the RFP by completing the relevant sections in this document, signing any confidentially agreement enclosed and supplying the mandatory supporting documents as described in section 9.
4.3 Proposal Costs
All costs relating to the preparation and submission of the Supplier’s response to this RFP shall be the responsibility of the Supplier. [Your Company]’s acceptance of the Supplier’s response in no way obligates it to purchase any products or services offered by the Supplier.
4.4 Presentations
As part of the review process [Your Company] may ask the Supplier to formally present its response to the company. Should the presentation be required, a mutually convenient time and date will be agreed with the Supplier. Any costs associated with the presentation including travel and calling costs will be the responsibility of the participating Supplier.
5.1 About the Supplier
Please supply a brief description about your company, including the number of years in operation, the number of offices and employee size. (include organizational chart if available)
[INSERT RESPONSE HERE]
5.2 Industry experience
Please describe and provide examples to demonstrate your corporate industry experience within [Your Company]’s industry and requirements.
[INSERT RESPONSE HERE]
Describe what you think differentiates your organization from other LMS or e-learning providers.
[INSERT RESPONSE HERE]
5.3 Proposed project team
Please provide information about the implementation team and departments involved in delivering the proposed solution to [Your Company]. Include and organisational chart and any supporting information they may help as part of the review process.
[INSERT RESPONSE HERE]
5.4 Products and Services
Please list and briefly describe any products and services that you provide. Also include describe your research and development process and the resources invested in enhancing existing products and services. (please do not simply copy and paste bulk marketing content into this section)
[INSERT RESPONSE HERE]
5.5 Customers
Please supply a sample list of your active corporate clients; if possible please provide a brief description of the project (i.e. requirement, number of users etc).
[INSERT RESPONSE HERE]
5.6 References
Please supply the name of three references. If your organization is shortlisted, we will ask you for their full contact details.
5.7 Partnering
Provide the names of any partners or sub-contractors that are relevant to this RFP. Please provide describe their role in the response and any products and/or services the partner will supply. Copies of any partnership or sub-contractor agreements must be supplied if the Supplier is short-listed.
5.8 Financials
Financial viability
Please provide a brief statement about your organizations financial viability
Financial Statements
Please supply a link to, or attach to section 9 ‘Supporting Information’, your corporate financial statements for the last 2 years. We are looking to work with Suppliers on a long-term basis and this will help us during the review process. (it is mandatory to supply this information)
6.1 Product
| Product name: | [INSERT RESPONSE HERE] |
| Brief description: | [INSERT RESPONSE HERE] |
6.2 Varied or additional Options
Describe any proposed additions or variations to the solution presented. Detail all costs associated with additional options and variations in the pricing section of the document.
[INSERT YOUR RESPONSE HERE]
7.1 Implementation Plan
Provide a plan outlining likely timescales for the implementation of the requirement, explaining what indicative lead times would be required.
[INSERT YOUR RESPONSE HERE]
7.2 Engagement Process
Please describe your communication/engagement process. Include touch-points or miles stones within the project time line that you would typically meet with clients to discuss progress.
Please supply all costs in [currency] and [include/exclude] [tax]. All costs supplied should include quantity discounts and any available discounts where applicable.
8.1 Invoicing & Payment
Please indicate your preferred method of payment and outline how invoicing and payments are to be scheduled of the duration of the proposed system contract. Include any commercial benefits that maybe available for both parties regarding payment cycles.
[INSERT YOUR RESPONSE HERE]
Please ensure that you have attached the following information to your response:
Mandatory
· Financial statements from the last 2 years
· Corporate Service Level Agreement (SLA)
Optional
· Additional information the Supplier deems relevant to the response (we reserve the right to only refer to this information if feel it necessary to do so during the review process. Please ensure all vital information is included in the main body of your response)
